From 6 April 2010, the Information Commissioner’s Office (“ICO”) will have the power to impose financial penalties of up to £500,000 for serious breaches of the Data Protection Act (“DPA”). The ICO has published statutory guidance about how it will issue a financial penalty notice. The consensus of opinion is that breaches of the DPA will be treated far more seriously by the ICO in future.
But does this really matter for trustees of pension schemes? It is tempting to view this as relatively low on their list of priorities. Within an increasingly complex legal and regulatory framework, trustees need to ensure good administration and record keeping, continuously maintain and update their trustee knowledge, work closely with auditors, actuaries and other professional advisers in ensuring that pension schemes are sufficiently funded and investment returns managed, as well as maintaining a watching brief on the all important employer covenant.
Although the risk of serious data protection loss might be considered low in some cases, the impact of such loss will often be severe. Handling member complaints, regulatory investigations and possible enforcement action can be stressful, time consuming and professionally embarrassing for trustees, especially where they are confronted by members in their day jobs.
There have been a number of high-profile cases involving the loss or theft of laptops containing sensitive information on pension scheme members. The Pensions Trust, which administers the pension arrangements of more than 4,000 not-for-profit organisations, confirmed recently that a laptop containing confidential data of clients employees had been stolen from an office. The laptop was password protected but was not encrypted. This was a concern for the ICO, which has signalled its intention to take enforcement action in future if it emerges that laptops contain personal data are stolen and are found to have been unencrypted. This is significant because the trustees of pension schemes remain liable for data protection loss even where they outsource the processing of personal data to administrators.
Although trustees face potentially adverse consequences for the serious loss of data, it is unrealistic and impractical to simply stop sharing data. There are sensible steps that can be taken to ensure that risks are minimised and where things do go wrong the damage is limited. In general terms pension schemes, like other data controllers, should operate good, regularly reviewed data security policies in this area.
To help data controllers manage these risks, we have launched “Breach Action”, our service for managing and responding to serious security incidents, including data loss and theft of computer and data proessing equipment. This service is unique and is provided in conjunction with KPMG and RSA, the Security Division of EMC, which provides access to market-leading security consulting and security technologies’ know how, services and products, if they want it. This part of our practice is led by
Stewart Room, who is a partner at the firm. He is ranked as a leading individual for data protection by Chambers UK. The Legal 500 says that Stewart’s “
data protection and privacy prowess is recognised as being at the forefront of the field”. If you would like to know more about this service, please refer to the
Breach Action website.